At Tradex Consultancy, your privacy is of utmost importance to us. We are committed to safeguarding the personal information of our users and ensuring transparency about how we collect, use, and share this data. This privacy policy outlines our practices concerning the information we gather and how we protect it.
1. Information Collection
We collect various types of information to provide and improve our services, including:
- Personal Information: When you sign up, use our services, or communicate with us, we may collect personal information such as your name, email address, phone number, and business details.
- Usage Data: We may collect information on how you interact with our platform, such as pages viewed, links clicked, and other actions within our website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site, analyze user behavior, and deliver targeted content and advertisements.
2. Information Use
The information we collect is used for various purposes, including but not limited to:
- Service Delivery: To operate and maintain our platform, provide customer support, and fulfill your requests.
- Improvement and Development: To analyze and improve our services, develop new features, and personalize your experience.
- Marketing and Communication: To send you promotional materials, newsletters, and other information related to our services. You can opt out of these communications at any time.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Information Sharing
We value your trust, and we do not sell or rent your personal information. However, we may share your data under the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who help us operate our platform, provide services, or perform tasks on our behalf.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Tradex Consultancy, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction, subject to your acceptance.
4. User Choices
We believe in empowering our users with control over their data. You have the following options regarding your personal information:
- Access and Update: You can access and update your personal information at any time by logging into your account.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.
- Cookie Preferences: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our platform.
- Data Deletion: You can request the deletion of your account and personal information by contacting our support team. Please be aware that certain legal obligations may require us to retain some information.
5. Security
We take the security of your information seriously and implement various measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
7. Contact Us
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
Email: [email protected]