Privacy Policy
Last Updated: May 2, 2026
Tradex ("we", "our", or "us") operates the Tradex mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.
Information We Collect
Account Information
When you create an account, we collect:
- Name
- Email address
- Phone number (optional)
- Profile photo (optional)
- Bio/description (optional)
- Preferred language
Listing Information
When you create an ad listing, we collect:
- Listing title and description
- Price
- Photos you upload
- Location (city)
- Contact phone number (optional)
- Category and item condition
Usage Information
We automatically collect:
- App usage statistics (pages viewed, features used)
- Device information (device type, operating system)
- Ad view counts and interaction data
Messages
When you use our messaging feature, we store conversations between you and other users to facilitate communication about listings.
How We Use Your Information
We use your information to:
- Create and manage your account
- Display your listings to other users
- Enable communication between buyers and sellers
- Send push notifications about messages and listing updates
- Improve our App and user experience
- Prevent fraud and ensure platform safety
Device Permissions
The App may request access to:
- Camera: To take photos for your listings
- Photo Library: To select existing photos for your listings
- Push Notifications: To notify you about messages and updates
You can manage these permissions in your device settings at any time.
Data Sharing
We do not sell your personal information. We may share your information with:
- Other Users: Your public profile and listing information is visible to other App users
- Service Providers: We use third-party services for:
- Firebase (push notifications and analytics)
- Cloud hosting and storage
- Real-time messaging infrastructure
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate security measures to protect your information:
- Secure authentication tokens
- Encrypted data transmission (HTTPS)
- Secure server infrastructure
Data Retention
We retain your information for as long as your account is active. You can request deletion of your account and associated data at any time by contacting us.
Your Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Delete your account and data
- Opt out of marketing communications
- Export your data
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the App and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
Email: [email protected]
By using Tradex, you agree to this Privacy Policy.